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Friday Jan 24, 2025

Server Connection Timeout
Other site features or areas
Making Payments
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 Critical outage

Server Connection Timeout
Resolved


Jan 24, 2025 - 08:40AM (UTC)
Update

Our website and connected services are now accessible from several locations, including Singapore, Tokyo, London, Frankfurt, New York, and San Francisco. However, services remain unavailable in some regions, such as Amsterdam. We are continuing to monitor and resolve the remaining issues. Thank you for your patience.

Jan 24, 2025 - 08:19AM (UTC)
Identified

We are currently experiencing a server issue that is causing our website and connected services to be inaccessible. Visitors may encounter a "Site can't be reached" error or experience connection timeouts. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We apologize for any inconvenience caused and will provide updates as we have more information. Thank you for your patience.

Jan 24, 2025 - 08:01AM (UTC)

Components affected

Other site features or areas
Making Payments
Login & Registration
Emails & Notifications

Reported on

Fri, Jan 24, 2025 8:01 AM (UTC)

Resolved at

Fri, Jan 24, 2025 8:40 AM (UTC)

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